Shipping policy
SHIPPING POLICY
Last updated: August 2026
Thank you for shopping with Tosee Rang. We want to ensure your order arrives safely and promptly. Please read our shipping policy below.
Processing Time
All orders are processed within 1–3 business days (excluding weekends and public holidays). You will receive a confirmation email with tracking details once your order has been dispatched.
During peak periods or sale events, processing times may be slightly extended. We appreciate your patience.
Domestic Shipping (Australia)
We offer Standard and Express shipping options for all Australian orders.
- Standard Shipping — Estimated delivery 3–7 business days
- Express Shipping — Estimated delivery 1–3 business days
Shipping rates are calculated at checkout based on your location and order weight.
International Shipping
We ship to a range of international destinations including the United States, United Kingdom, Canada, New Zealand, and select countries across Europe and Asia.
- Standard International Shipping — Estimated delivery 7–21 business days depending on destination
Shipping rates are calculated at checkout. Please note that international delivery times may vary due to customs processing.
Customs, Duties & Taxes
International orders may be subject to import duties, taxes, and customs fees upon arrival in the destination country. These charges are the responsibility of the customer and are not included in the order total or shipping cost. We recommend checking with your local customs office for more information.
Order Tracking
Once your order has been dispatched, you will receive an email with your tracking number. You can use this to monitor your delivery progress.
Lost or Delayed Parcels
If your order has not arrived within the estimated timeframe, please contact us at sales@tosee-rang.com.au and we will investigate with the carrier on your behalf.
Contact Us
For any shipping enquiries, please reach out to us at sales@tosee-rang.com.au.